To report a lost or stolen card during business hours, please contact us directly. If it's outside of regular business hours, use the following contact information: 

Visa Credit Card

  • Report a Visa® credit card lost or stolen in the United States: (833) 541-0777
  • Activate a Visa credit card: (833) 541-0770
  • Change your Visa credit card PIN: (866) 297-3413
  • Set a travel alert: (800) 442-4757 or gotomycard.com
  • Call Customer Service: (833) 541-0777
  • eZCard: (866) 604-0380
  • Dispute: (800) 600-5249
  • SecurLOCK: (855) 961-1602

Visa Debit Card

Report a lost or stolen Visa debit card: (800) 472-3272.